During a five hour cell phone diagnostic phone call with Dell, for my new Inspiron 1545 laptop, I was told,
“Why don’t you just get on high speed. Only 10% of the population are still on Dialup, you know.”
This was probably in response to my “I’m returning this laptop, and placing it !$^%$%@^.” No, not really, I try to be polite, until they drive me to the point where I am so frustrated that I begin to yell. The good news on that is that I did not have to walk my treadmill yesterday as my heart rate surged numerous times during my five hour conversation.
My problem: Computer, external modem and AOL worked fine when I got it. I went on WiFi and came home and dialup will no longer work. Called Dell, their one intelligent tech, who is apparently on vacation, got me up and running again. Dialup worked. Then, I went on DSL, at library, and I have not been able to get on dialup since.
At that point, they had me over to a supervisor, I spoke to no less than five supervisors yesterday (and they say the government is full of waste), who again has me uninstall and reinstall AOL, for the 752th time. And, refuse to listen to the fact that I could get online with my external modem when I bought the machine until I went on WiFi at daughters and then they walked me through the fix and it was again working, then I went to the library and got on DSL and that was that.
He then proceeded to blame the problem on what I tried to do to fix the problem. Obviously, Dell technicians do not know that step B follows step A. It was broken first, you idiot, or I wouldn’t have been trying to fix it.
So, this morning I decided to see just how many people are still on dial-up. I mean, although it is good fun, starting it up and going and doing the dishes as it starts and then pushing a button and going to dust as it goes to the site. I wouldn’t know what to do with all my free time if I were on high speed. I might have to scrub the floor. Plus, I am one of 93 million Americans, or ONE-THIRD OF THE COUNTRY, who do NOT have high-speed internet in their homes, and so thoroughly enjoy it.
And, Mr. Dell Technician, that is 35% of Americans and NOT 10%. So, how bright are you? 35% of US Internet Still on Dialup And that is according to the FCC.
The upshot is: I have one choice. I am supposed to reformat my computer to restore it to Factory state. Then, at home I am to set Internet Connections to Dial Default. But, when I go anywhere near Wi-Fi or DSL, I must change Internet Connection settings to Never Dial or it will again get corrupted and I will have to reformat the computer yet again.
Hmmmm, now what if my neighbor gets WiFi??? That puts me at risk for again having to “restore my computer to Factory state” as I might not have had time to change my settings before they go on WiFi and my computer picked up their signal.
First, I really do not believe that would work. I’m sorry, I took a college Logic course and this just misses on so many points.
I am sure I face a future of reformating my computer every week when I come home from the library. Or, just giving up.
You’ll have to excuse me, I am off to inform all my neighbors that they must warn me if they get Wi-Fi so I can change my settings.
Right after that, next time I go to the library, I shall try to figure out how to get this blog on RSS. I haven’t a clue.